The rules we hold ourselves to. This page is the agreement in full.
We are a marketplace. When you buy, the contract is between you and the person selling — we handle the listing, the payment, the postage and the checks, but we are the agent, not the vendor. Sellers here are private individuals, not businesses.
Original art, prints and posters — all preloved. Between roughly £10 and £999. Every listing says plainly which of the three it is.
The largest we can take is 95 × 60 cm and 5 kg, measured on the artwork itself rather than its frame. Above that a parcel breaches carrier size limits and costs more to send than the work is generally worth; a regional auction house is the better home for it.
We do not accept anything made or printed for the seller, anything containing ivory, anything over £1,000, or new work by living artists selling their own output.
There is one standard here and everything meets it. We do not run tiers of confidence. Every listing is read by a person before it goes live: on an original we look at the close-up, the raking light, the back and the edges; on a print or poster we check it is a genuine published copy being resold and that it is described as what it is.
We do not handle the work, so it is a judgement on the evidence rather than a physical inspection, and it is not an attribution — we are saying what the object is, not who made it.
"Sold as seen" applies to condition, and only to condition. Wear, marks, foxing, old repairs and a hundred years in somebody's hallway are part of what you are buying. That is separate from whether the thing is what it says it is, which is never sold as seen.
It will happen occasionally. If something sold here turns out not to be what it was described as, you are refunded in full — the price, the delivery, the protection fee and any framing — and we pay the return postage, or you may keep it if you would rather.
Who absorbs that depends on who got it wrong. If the seller described honestly what they believed and our checking failed, we absorb it and the seller keeps their money. If the seller knew better, it comes from the sum we are still holding for them.
Reselling a genuine published print or poster that you own is lawful: the copyright holder's distribution right is exhausted once a copy has been legitimately sold. Making a copy is not. A reproduction printed at home or ordered from a print shop is an infringing copy whatever it sells for, and it may not be listed here.
When you list a print or a poster you confirm it was published and sold commercially, that you own it, and that you did not have it printed, scanned or reproduced. We record those answers with the date and time. If a listing turns out to be an infringing copy we remove it, refund the buyer, and recover the cost from what we are holding.
Payment is taken when you buy and held by our payment provider — never in our own account. It is released to the seller fourteen days after delivery, or sooner if you confirm it arrived as described. That fortnight is your window to raise anything at all.
Frames are heavy and glass is excluded from courier compensation, so sellers remove them before posting and keep them. Prints and posters may be sent rolled in a tube; originals are always sent flat, because old paper is brittle and rolling cracks it.
Delivery is charged by size, on the artwork rather than the frame: £6 rolled, £10 up to 45 × 35 cm, £14 up to 70 × 50 cm, £18 up to 95 × 60 cm. It is inside the price you see.
Tell us within fourteen days of delivery and send photographs of the damage and of the packaging it arrived in. Keep the packaging until it is settled — it is the evidence for the insurance claim. You can then take a full refund, or keep it with a part refund.
Frames are made to the work's measurements after you order, so they are made to your specification and are not returnable on a change of mind. If a piece turns out not to be what it was described as, the framing is refunded too.
No change-of-mind returns. These are private sales, so there is no cooling-off period. Condition is sold as seen — the photographs are the description.
You are covered for three things, with fourteen days from delivery for any of them: it never arrived; it was damaged in transit; or it is not what it was described to be.
We want to be straight about that last one: it is not a concession we could withdraw even if we wanted to. Goods must match their description, and no wording changes that.
When you list, you confirm it is yours to sell — or that you act with the authority of the owner or the estate — and that as far as you know it is not stolen. We ask both questions directly and record the answers with the time.
For buyers this is covered. If something you bought here is reclaimed by a rightful owner, you get a full refund even after the fourteen days. A thief passes no title however honestly you bought, so this is the one thing we did not put behind a clock.
We do not accept anything made of, or containing, ivory — including frames, inlays, fittings and portrait miniatures painted on an ivory support. Under the Ivory Act 2018 dealing in ivory is a criminal offence unless the item is exempt and registered before sale, and registration lapses when ownership changes, which does not work on a marketplace. Since January 2025 the same rules cover hippopotamus, killer whale, narwhal and sperm whale ivory. The same applies to tortoiseshell.
Every listing is read by a person. Alongside that we run automated checks on the photographs, including a reverse image search using a third-party service, which tells us whether the same image appears elsewhere — most usefully whether it has been lifted from another listing. We also run automated safe-content checks before any photograph appears.
This means the photographs you upload are sent to that service for analysis. They are used only for these checks, the results are never shown publicly, and a person always makes the decision.
Art crime is real and we take it seriously. We have measures in place to keep stolen and fraudulent work off this site, which we do not set out in detail for reasons we hope are obvious — but nothing catches everything. If you believe anything here is stolen, tell us straight away. You do not need to be certain and you need not give your name: report a listing. We would far rather be told and be wrong.
Free to list, 12% commission when it sells with a minimum of £8, and nothing to pay otherwise. We may ask for further photographs, decline a listing, or remove one.
The practical advice is simply to say what you know and no more. "Unsigned, possibly oil, came from my aunt's house" is a perfectly good description and leaves you entirely protected.
We will say plainly on this page if anything material changes, and a change never applies to a sale already made.
Last updated 5 August 2026.